Frequently Asked Questions
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Purchases & Refunds
The Process is quite simple, you select the tutorial you like, place order using order form or directly calling at +92-3336148194. Then you have to make payment for your selected tutorial and after that you will get your delivery.
You can get your delivery through DVD or Downloadable link. In both cases, prices are same.
You can pay using one of the following methods: 1. Bank Transfer (Allied Bank, MCB Bank, Summit Bank) 2. Mobile Payment Methods (Easy Paisa, UBL Omni, Mobicash etc) 3. Payoneer Account
In case of DVD, you will get it within 24 Hours (If you make payment before 4:00 PM). In case of downloadable link, you will get the downloadable link within 30 Minutes (Maximum) of making payment.
No. Delivery charges are paid by UrduTutsPlus.com, You don't have to pay anything for delivery charges.
If you get a broken DVD or DVD does not play on your computer due to any reason, let us know within 48 hours of receiving delivery and we will send you another copy of tutorial without any additional charges.
We provide our students complete support even after their purchase. You can ask your question through Mobile, Email, WhatsApp or Skype.
We suggest our students to order the courses after their complete satisfaction as we do not offer any refund/exchange service.
All these tutorials are Copy Right Protected under Copy Right Ordinance 1962 (Under Intellectual Property). No part of any of these tutorials are allowed to be Published, Distributed or sold in any case. Strict action would be taken against the persons who violates the law.